Shipping policy

Shipping Policy

Delivery Area We currently ship within Australia only.

Processing Time Orders are typically processed and dispatched within 1–3 business days of receipt. Processing times may be extended during public holidays.

Delivery Timeframes

• Standard Australia-wide delivery: 2–6 business days
• Remote areas (NT, parts of WA/QLD): 3–12 business days

Timeframes are estimates and may vary depending on the carrier and destination.

Shipping Costs Shipping costs are calculated automatically at checkout based on order weight and delivery address.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your parcel via the carrier's website.

Damaged or Lost Parcels If your order arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Contact Us For any shipping enquiries, please reach out via the contact form on eztools.com.au.